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I am writing to draw your attention to your employee. A few weeks ago I met Kevin in his capacity of receiving my vehicle as I had been having problems with my air conditioning. Kevin explained the situation to me thoroughly and we arranged for me to leave the car with the service department as I was travelling to Spain. As the repair proceeded, there were issues with regard to getting the parts in to the country and further problems as the repair continued identifying other damage. At every stage, Kevin e-mailed regularly to explain the situation and put my mind at rest. I would commend him to you for his professional approach to his job, he clearly 'went out of his way' to provide me with a first class level of service. Upon my return to this country, my car was still not ready so Kevin arranged for a courtesy car as I had to attend an important conference in Leicester. I will simply now recommend Arbury to my family and friends and would hope that Kevin is in some way rewarded for all his efforts. Best wishes and 'Thanks Kevin' - Read less

I have recently purchased a Peugeot 208 from yourselves, and would just like to express my utmost gratitude to Raj who helped me through the process. He was extremely professional and made me feel very comfortable asking questions about the car. It was my first time buying a car on my own and I felt very uneasy about the idea at first. However, Raj treated me as though I knew exactly what I was doing and explained everything to me thoroughly. He is a credit to your company and deserves to be recognised for his professionalism. Thanks again Raj, I will definitely buy a car from your showroom again in the future. - Read less