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I was phoned to be told that my collection driver was on his way – the gentleman has picked my car up before and is always exceptionally polite and friendly. In the afternoon I was called again about when to expect my car back. I paid the amount previously quoted and the car was returned on time and in spotless condition. I originally purchased my car from Arbury and have always had it serviced and repaired there. On every occasion I can honestly say that I cannot speak too highly of the treatment that I have received. On one particular occasion I was going on holiday, but the next day I had an oil leak problem. I asked if this could be looked at, and even though the Service department was extremely busy, the receptionist arranged for me to bring the car in and it was repaired the same day. It is no exaggeration to say this saved our holiday. Please accept my thanks. - Read less

I would like to acknowledge the excellent service I have been receiving from Emily and Leah on the service desk at Arbury in Bromsgrove. They are 2 very experienced and amazing people. They have been an absolute pleasure to deal with. They are both very polite and extremely helpful. Every time I visit, they make my time there a pleasure. They’re a real credit to your company and I hope they get the recognition they deserve. - Read less